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Everything in the WF-1000XM4 headphones has been redesigned. Our new Integrated Processor V1, specially developed by Sony, that cancels more noise than ever, a new driver with more performance, newly designed noise sensing microphones, & innovative Noise Isolation Earbud Tips with a more stable fit. Our new Integrated Processor V1 takes the noise canceling performance of our acclaimed QN1e chip and goes even further. Improved noise canceling performance and Bluetooth ‘System on Chip’ technology delivers the industry’s highest level of noise canceling yet uses less power.The Integrated Processor V1 also enhances sound quality and reduces distortion and enables LDAC code processing and DSEE Extreme. You can enjoy a full working day of charge – 8 hours – from your headphones and store another 16 hours in the case. No cables necessary – the WF-1000XM4 features Qi technology for easy wireless charging. Sony | Headphones Connect” App for Android /iOS. A higher, clearer, and more stable Bluetooth signal strength than ever before.
Returns Policy
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
