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With our new Dynamic Driver X, you’ll hear richer vocals and enhanced detail. Hi-Res Audio, DSEE Extreme, and more premium technologies, can also be enjoyed. The WF-1000XM5 earbuds feature cutting-edge technology to deliver premium sound quality and the best noise cancelling performance on the market. With an improved, glossy texture and a more luxurious feel, as well as an ergonomic design, these earbuds fit comfortably whilst keeping out external sounds. Bone conduction sensors and Precise Voice Pickup Technology ensure your voice comes through clearly, even in noisy environments. In truly wireless headphones. You can enjoy up to 8 hours of charge on your Bluetooth earbuds and store another 16 hours in the case for a full 36 hours of listening every time you leave the house. And, for your convenience, a 3-minute quick charge will give you up to 60 minutes of play. These Bluetooth earphones can be paired with two devices simultaneously – compatible with Android, iOS, Windows and MacOS (not limited to just Sony devices).
Returns Policy
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
